Privacy policy
The privacy policy regarding the processing of personal data of DISTINCT SOLUTIONS S.R.L.
This policy establishes the rules for the collection, processing and use of personal data obtained from you by DISTINCT SOLUTIONS S.R.L with its registered office in Brasov, 29 Castelului Street, ap. 7, Tel: + 4 0799 689 986; e-mail: [email protected], Unique Fiscal Registration Code 43287298, registered at the Trade Register under no. J08 / 2325/2020.
DISTINCT SOLUTIONS S.R.L. processes your data in accordance with the provisions of Regulation (EU) 2016/679 on the processing of personal data and their free movement, in order to ensure the provision of services and products and other services agreed to customers / collaborators, based on the contract with them, as well as for advertising, marketing and publicity actions.
According to (EU) Regulation 2016/679 of the European Parliament and of the Council from 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, DISTINCT SOLUTIONS S.R.L. has the obligation to manage safely and only for the specified purposes, the personal data you provide us about you.
DISTINCT SOLUTIONS S.R.L guarantees the confidentiality of personal data, committing itself not to sell, not to disclose, not to publish information without the consent of the owner. Any processing of personal data may be carried out only if the data subject has given his or her express and unequivocal consent to that processing.
DISTINCT SOLUTIONS S.R.L will legally process your personal data based on:
– execution of the real estate services contract and to comply with your various requests: requests for information, offers, etc.
– commercial interests, such as the processing of personal data aimed at direct marketing, which can be considered as being carried out for a legitimate interest. Whenever we rely on this legal basis to process your data, we evaluate our business interests to ensure that they do not prevail over your rights. In addition, in some cases you have the right to object to such processing.
– compliance with the legal obligations to which DISTINCT SOLUTIONS S.R.L is subject, such as the requirements regarding the labor, accounting and fiscal legislation.
The processing personal data method:
- Personal data processed in the performance of the service provision contract, (such as):
-name, surname, domicile / residence address, bank details, image, voice, personal numerical code, series and identity card / passport,
– telephone, mail;
– the interaction / requests and communications with the service provider will be transmitted on servers located in Romania, a state that ensures an adequate level of their protection.
– the documents are archived in files and protected in secure files with locks according to the legislation in force.
– the documents are archived in electronic systems protected according to the legislation in force.
- The purpose of data collection is:
Realization of the object of the real estate services contract, completion of specific forms and reports related to the activity carried out, online advertising and market research and statistics or in connection with a legal or contractual obligation of DISTINCT SOLUTIONS S.R.L resulting from law or order of a public authority. - How we use your personal data:
By filling in your data in the forms on the site (user registration) or specific documents for real estate services (exclusive representation contracts, purchase offers, prospectus registration forms, invoices, brokerage contracts, identity cards, property documents) and sending them you are agree and you have understood that the processing of personal data by DISTINCT SOLUTIONS SRL is indispensable for the provision of the chosen services, in compliance with the legislation in force. Also, by filling in the form you give your free and unequivocal consent for all these personal data to be stored, used and processed by DISTINCT SOLUTIONS S.R.L. and its associates / partners, for carrying out and / or carrying out activities such as but without limit to, commercial activities regarding the realization of the contract for the provision of real estate services, or in connection with a legal obligation of DISTINCT SOLUTIONS S.R.L. for marketing and personalization of the services offered.
- If you have given your consent for your data to be processed for commercial, direct marketing purposes, we will keep you informed of new products and services, new offers or promotions and we will individualize these offers for you. This information can be made by mail, email, phone or sms. Online advertising may be personalized for you by using cookies, thus ensuring that we deliver messages that meet your expectations, for example through Google or social networks. We will also be able to conduct market research and statistics.
In the event that your contact details change, you can send a timely message to DISTINCT SOLUTIONS S.R.L, with the new data, to the email address: info@distincthome.ro. Also, for the exercise of any legal right mentioned in this Data Processing Policy, please contact DISTINCT SOLUTIONS S.R.L la: [email protected] - The recipients or categories of recipients of personal data are:
- DISTINCT SOLUTIONS S.R.L;
- companies with which DISTINCT SOLUTIONS SRL is in partnership, based on a confidentiality commitment from them, which guarantees that this data is kept safe and that the provision of this personal information is made in accordance with applicable law, such as: providers of marketing services, IT, shipping, courier, payment / banking services, or resolving any disputes, etc.
- public authorities – based on and within the limits of legal provisions
- Client / Student Rights
The right to information and access – allows you to obtain from us a confirmation of whether or not we process personal data concerning you and what such data we process.
Right to rectification – implies the right to request the rectification or updating of inaccurate or incomplete personal data concerning you or their completion, when they are incomplete, without undue delay on our part.
The right to data portability – implies the right to receive personal data in a structured, commonly used and automatically readable format and the right to have this data transmitted directly to another operator if this is technically feasible.
The right to delete data (the right to be forgotten) – implies the right to request the deletion of personal data concerning you, without undue delay. The right to request the deletion of data will be applicable in certain circumstances, such as: (i) when personal data is no longer necessary for the purposes for which it was collected or processed, (ii) your data has been processed illegally.
The right to restrict the processing – implies the right to request and obtain the restriction of the processing of personal data concerning you, in certain circumstances, such as: (i) when you dispute the accuracy of the data, during the period that would allow us to verify the accuracy (ii) your data has been processed illegally and you object to its deletion, requesting a restriction on its use.
Right to object – implies that, at any time, you have the right to object, for reasons related to your particular situation, to the processing of personal data in certain circumstances, such as: (i) when the processing was carried out in our legitimate interest or (ii) when the processing is aimed at direct marketing, including the creation of profiles based on those provisions.
Automatic decisions, profiling – implies the right not to be subject to a decision based exclusively on automatic processing, including the creation of profiles.
In order not to receive marketing messages, send us an email at [email protected], click on the link at the end of a marketing email to unsubscribe or tell your consultant if you receive a marketing call. - Withdrawal of consent:
Consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing on the basis of consent prior to its withdrawal. - Security of the processing of your personal data
Security specialists constantly monitor the measures taken to protect your personal data against loss, misuse or unauthorized access, disclosure, modification or destruction.
Third parties who are not under our control, such as internet network operators, are also involved in the transmission of the data and we cannot guarantee the way in which they process the data. If you notice any irregularities and consider that we can help you, please ask us for help [email protected].
You can choose to use your data for posting or browsing the social networks (Google, Facebook, Twitter, Pinterest) with which we collaborate. Social networks follow their own data usage policies, cookies, which you must know.
DISTINCT SOLUTIONS S.R.L will never knowingly collect personal data from minors. - Processing time:
The processing is during the performance of the contract for the provision of services, plus a period of 5 years from its termination. Personal data will be kept for as long as necessary for the purposes mentioned above or the period of time provided by the legal provisions in the financial accounting and commercial field. - Place of processing of personal data:
Your personal data is processed in Romania.
You can contact the data protection officer at any time at [email protected]